What is Voice authentication service at Citi Bank?

Hello Readers,

This post is little different from what I write generally. This would fall under informative posts category 😀

So I recently became customer of Citi Bank and I have called their customer support for some concern. The representative asked me if I would want to be a part of “Voice Authentication Service”, knowing little about it, I said Yes.

This Voice Authentication Service is a service in which when you call the Citi Bank customer care for any issues, your identity will be authenticated by your voice alone and no hassle of proving your identity by providing them different proofs.

“Time is Money”. And this simple yet useful service would help you save some time and hassle.

Hope this information was helpful for those who are unaware of it yet like I was until now.

Though this was a post little different from the categories I write about but thought of just sharing the info as it might be useful for some.

Thanks for reading !

Merry Christmas 🙂

-Neha